First Line Manager- Inbound
Location: Tamworth
Salary:
Expires: 26/03/2020 23:59

The Opportunity:

As a First Line Manager within Euro Car Parts you are responsible for maintaining a world-class site, adhering to all health and safety procedures and developing talent and maximise our profits at every opportunity.

What we expect:

  • Lead, motivate and support the team. Have a positive ‘can do’ approach and lead by example

  • Ensure all departmental and individual targets are met in line with the required periods, including 100% service level

  • Be responsible for all shift reporting and communication

  • Hold structured team briefing meetings outlining

  • Ensure compliance of all departmental processes

  • Be flexible, deal with unexpected situations in a calm and effective manner

  • Be proactive, own and govern root cause analysis and identify and implement proposed improvement solutions

  • Own, champion and deliver quality, creating, implementing and developing a culture of continuous improvement focused on the delivery of exceptional customer experiences

  • Support the development of robust processes to mitigate the risk of discrepancies being created

  • Provide clear leadership on the direction, content and purpose of the agreed quality agenda

  • Deliver requirements within the agreed financial budget

  • Ensure compliance of all health and safety procedures and Safe Systems of Work

  • Support all health and safety initiatives

Manage all colleague issues with empathy and discretion, involving HR support where necessary

How we reward:

Your career with Euro Car Parts is only limited by your ambition and will to succeed.

For exceeding expectations in this fiercely competitive market we offer:

  • A highly competitive salary
  • Genuine career progression
  • Holiday discounts with cashback
  • Up to 40% discount for tickets to major family attractions and cinemas
  • Up to 20% discount for various high street retailers
  • Plus amazing deals and discounts for 3,000 gyms in the UK

About us:

Euro Car Parts Ltd is the largest automotive aftermarket specialist in the UK, with more than 12,000 employees and 350 branches nationwide, and one of the UK’s biggest entrepreneurial success stories of recent times.

Founded in 1978 by Sukhpal Singh Ahluwalia, Euro Car Parts is now part of the LKQ Corporation, a Fortune 500 company and market leader in collision repair and recycled parts in North America and Europe. We supply essential aftermarket components and consumables for cars and LCV’s. Each day, around 4,000 Euro Car Parts vans and bikes complete more than 82,000 customer deliveries to independent and franchised garages, body shops and fleet service centres across the UK and Ireland.

Euro Car Parts has grown to be much more than just a car parts company; we are now far greater than that. We recognise that our people are our most valuable asset because they make the difference between good and great.

Working hours:

06:00-14:30 / 15:00-23:30